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Part of any successful organization’s formula for success is its employees. One can simply not do it all alone, especially in a practice that has multiple departments or locations. It is essential to have leaders that can make decisions that will drive the success of the practice. So, how do you find and develop those leaders?
Look at potential, not just performance.
An employee may do a great job performing their assigned duties. They may dot all the “i’s” and cross all the “t’s” and deliver on time, every time. This valued employee does a great job, but their performance doesn’t necessarily equate to making a great leader. Looking at someone’s desire to grow, their aptitude and how they interact with other team members is a sure way to spot the potential for a great leader.
Are they accountable?
Employees who hold themselves accountable can be identified as leaders. Someone that avoids taking responsibility for their actions because it might reflect poorly on them may not be leader material. Leaders are typically willing to hold themselves accountable for missteps.
Look for the great communicator
Leadership and communication go hand in hand. Look for a person who can explain ideas in a clear and concise manner. A great communicator can also listen, empathize and relate to the perspective of other employees.
If you can identify an employee who has these qualities and more, consider preparing this person for a leadership role in your practice.