Latest posts by Tucker Worster (see all)
- Picking the Right SEO Keywords for Your Practice - July 25, 2019
- How to Rank Higher in the Local Search Results - July 19, 2019
- Boost Your Rankings by Optimizing Your Website Images - July 16, 2019
Giving feedback is not necessarily the easiest thing to do. As a practice owner, giving feedback to your employees can sometimes be uncomfortable. If done correctly, however, feedback can be a positive experience for both you and your employee. Here are some tips on how to deliver feedback that will be encouraging to your employees, rather than flat out criticizing.
Ask if they are open to feedback
While it may be tempting to jump into providing feedback, ask if your employee is open to it. You can say something along the lines of “Hey, I have noticed something lately and I think it might be valuable to have a conversation about it. Are you interested in hearing about it?” Chances are, they will say yes. This allows your employee to feel they have some sort of a say in the matter, and takes some of the pressure off you.
Talk in private
There is never a reason to discuss an employee’s professional evaluation or conduct in front of other employees. If you do not speak to your employee in private, you have the high chance of embarrassing them in front of their colleagues, which can critically injure moral and that is something you never want to do.
Think about the other person
While you may be paying attention to how nervous YOU feel about giving feedback, that is not the focus here. Pay attention to the recipient instead. When you think about being in their shoes, your feedback to them is sure to be more inspiring rather than alienating.
Concentrate on what you have noticed
When giving feedback, be sure to emphasize what you, specifically, have noticed. Never go by office gossip. This allows you to fully explain what you have seen and what your thoughts on the matter are, and possible ideas for ways to improve.
Emphasize the good
Although you may have just been giving your employee some constructive criticism, its important to remind them of what they are doing right. This makes them feel inspired to continue to do great, and improve on what was discussed.
Just like giving feedback, running a practice is not always easy. Our experienced and compassionate Professional Development team will take your practice to the next level by offering a full range of support, professional coaching, and training & development tools aimed at increasing your practice’s overall functionality. Contact us today.